FAQ
Explore Our FAQs
Yes. You can set a weekly pickup schedule in the app so laundry runs automatically. You can pause or change it anytime.
Not always. Most customers leave their laundry bag in a designated spot. If you have special instructions, add a note in the order.
Most orders are returned next day. Timing can vary based on volume and scheduling, but we keep it simple and clear.
Any standard laundry bag works. If you’re unsure, just ask — we’ll tell you the easiest option.
Payment is handled through the app/online process. If you have questions about payment options, call us and we’ll walk you through it.